Austin, TX, USA
Your Strategic Business Advisor
Jessica Hatchett, MBA
Jessica Hatchett, MBA
Jessica Hatchett is the Founding Strategic Business Consultant at SellPoint Advising based in Austin, Texas. She is a sales and customer experience specialist who believes in the power turning relationships into revenue. Jessica has over 16 years of experience helping companies grow revenue, build loyal client relationships, and design cu
Jessica Hatchett is the Founding Strategic Business Consultant at SellPoint Advising based in Austin, Texas. She is a sales and customer experience specialist who believes in the power turning relationships into revenue. Jessica has over 16 years of experience helping companies grow revenue, build loyal client relationships, and design customer journeys that consistently deliver results. Jessica has held sales and leadership roles across multiple industries including technology, automotive, retail, hospitality, and real estate. She brings a rare blend of passion and grit to frontline sales execution and strategic CX leadership.
History of Success
Jessica Hatchett, MBA
Jessica’s track record is rooted in measurable outcomes: a personal CSAT score of 99% and team CSAT of 96% at Tesla, conversion rates of 20% or higher across multiple roles, a 40% increase in sales leads through multi-channel outbound strategy at NinjaOne, and oversight of real estate transactions valued at $6 million. She has led teams o
Jessica’s track record is rooted in measurable outcomes: a personal CSAT score of 99% and team CSAT of 96% at Tesla, conversion rates of 20% or higher across multiple roles, a 40% increase in sales leads through multi-channel outbound strategy at NinjaOne, and oversight of real estate transactions valued at $6 million. She has led teams of more than 50 employees, resolved 100% of escalated client issues on first contact, and consistently turned customer experience into a competitive advantage.
Perpetual Student
Perpetual Student
Jessica holds a Bachelor of Science in Advertising from The Univeristy of Texas at Austin and an Executive MBA from Baylor University. She considers herself a Perpetual Student as evidenced by how highly she prioritizes continuing education and professional growth opportunities. Jessica is always on the front row of every class. She is i
Jessica holds a Bachelor of Science in Advertising from The Univeristy of Texas at Austin and an Executive MBA from Baylor University. She considers herself a Perpetual Student as evidenced by how highly she prioritizes continuing education and professional growth opportunities. Jessica is always on the front row of every class. She is invested in how companies work, what products and services appeal to customers, and the reasons why. Jessica’s love of learning combined with her vast work experience enables her to move fluidly between boardroom strategy and frontline execution.